When I was in high school, and for a semester in college, I worked at McDonalds. I worked behind the counter mostly, and on the menu board above my head was a sign that read, “Smiles are free.”
My co-workers and I used to joke about it, but the management was very serious about being sure we smiled at our customers. If we didn’t, we risked being moved to the fry station, and NO ONE wants to work that station. So we smiled.
And, in return, most of our customers would smile back at us. In fact, research told our managers, a simple warm smile from the front counter girl could change the customer’s perception of the entire dining experience, and they were twice as likely to return if they felt they’d received good service. In some cases, it turned out, customers who received great service rated the food higher too.
So, in layman’s terms, a smile was powerful–it could be the difference between a lifelong customer and a one-timer.
And, I’ll tell you another little secret. This powerful tool is not only available to the folks at McDonald’s.
I could go into all of the science behind this, but that’s not the point of today’s blog. The point is that when you just smile, you can create a significant upswing in your day and even in your life. Your mood will be more positive, and you’ll suddenly notice people around you being kinder to you, and most likely friendlier than usual.
Consider this. If you’re walking down the aisle at the grocery store and someone looks you in the eyes and smiles, saying hi, what would you do? Of course, you’d respond in kind.
Now, close your eyes and smile to yourself for ten seconds. Do it now, no matter how silly it feels. Don’t worry…I’ll wait.
Did you do it? How do you feel? I’ll bet that something in you feels just a little better, even if you do feel silly.
Bliss Mission: Smile More
So I have an experiment for you to try. For the next 24 hours, practice smiling more. Smile at your kids, your spouse, the mail man. Smile at your coworkers, your boss, your trash guy…just everyone you meet today. Even smile while you’re on the phone.
I suggest that you’ll find that people in general are nicer to you, just for starters. The added bonus? You’ll notice that your own mood is bumped up a few notches too.
And, of course, you’ll be making the world a much more beautiful place. So, smile today! It’s free, it feels great, and it can effect serious results in your life.
Try this little experiment, and let me know how it works for you. What do you say? Share your thoughts and experiences in the comments section, below.
Feel good! You deserve it!